Terms and Conditions for The Digital Club
These subscription terms and conditions apply in addition to our standard Terms of Service. By purchasing a subscription, you agree to the following:
1. Subscription Details
This is a monthly subscription at a set price, that may be subject to change. The price includes the following:
- A digital copy of the current month's formula, sent via email within 48 hours of starting or renewing your subscription.
- This is for the current month's formula and cannot be exchanged for another on the site
While most recipes are valued above the monthly subscription price, if a month’s recipe is of equal or lesser value, a bonus recipe will be included. This bonus may be a tweaked version of the featured formula or a simple additional recipe.
No further discounts are applied to subscription price.
2. Subscription Communications Policy
By subscribing, you will automatically be added to the subscription email list. This ensures you receive important updates and details about upcoming formulas. This mailing list is separate from our general monthly newsletter and is used solely for subscription-related communications. To limit the number of emails you receive, the monthly newsletter is replaced by the exclusive subscription email, offering even more content.
If you choose to unsubscribe from the subscription email list, you will not be re-added automatically. In doing so, you acknowledge that you may miss important updates regarding future formulas or subscription renewals. It is your responsibility to source this information through alternative channels, such as our website or social media platforms, prior to renewing your subscription.
3. Ingredient Availability and Substitution Policy
Before subscribing or renewing, it is the subscriber’s responsibility to review the ingredients listed in each formula to ensure they are compatible with their brand identity and accessible through their preferred suppliers. Information regarding upcoming formulas will be provided in the monthly newsletter (subscribers must ensure they are opted in) and via official social media channels. Any questions or concerns should be raised prior to subscribing or renewing.
While some formulas may include suggested ingredient alternatives, DIY Body Care is not responsible for testing all possible substitutions or for sourcing specific ingredients. Any modifications made to the formula are at the subscriber’s discretion and must be tested and adjusted independently.
4. Delivery
Upon subscribing or renewal, a link of the current month's formula will be sent via the provided email. This is currently a manual process so please allow up to 48-hours for the formula to be sent.
DIY Body Care are not responsible if incorrect email information is supplied. Please ensure your details are kept up to date.
5. Subscription Management
Subscriptions can be cancelled or skipped at any time. We announce the new formula one week prior to release, giving you time to make changes before renewal.
Renewal reminders will be sent before each billing date to allow you to confirm or update your payment details, email address, or subscription status.
If no action is taken and your subscription renews, no refunds will be issued once the formula has been sent.
In cases where a refund is approved, it will be less any payment processing fees incurred by DIY Body Care.
6. Payment
Payments for subscriptions are currently accepted via credit card only. PayPal is not available for subscription payments at this time.
Upon renewal, if a payment attempt fails, the system will automatically retry up to three additional times, every two days. If payment is still unsuccessful after the third attempt, the subscription will automatically cancel with notification sent.
7. Eligibility and International Orders
The Digital Club is open to all customers, including those outside of Australia.
8. Regulatory Compliance and Product Testing Policy
It is the subscriber’s responsibility to understand and comply with all regulations, standards, and ingredient restrictions applicable in their country or state. DIY Body Care does not submit formulas for external testing or regulatory approval in jurisdictions where such testing is required.
Subscribers are solely responsible for ensuring that any products created using our formulas meet the necessary local compliance requirements. DIY Body Care accepts no liability for non-compliance or failed testing outcomes. Refunds will not be issued in cases where a formula does not meet regulatory standards.